Monday, June 18, 2007

USPS shows Saturn of Manassas received letter on May 29

Although the green return-receipt card has not yet been received near three weeks later, a check of USPS's system shows:

Label/Receipt Number: 7179 9941 7650 0902 0749

Detailed Results:
Delivered, May 29, 2007, 12:02 pm, MANASSAS, VA 20109
Acceptance (APC), May 25, 2007, 9:30 am, FAIRFAX, VA 22030

So it does not appear they refused the mail delivery, but one has to wonder why the return receipts from Detroit arrived two weeks ago, yet the local one is still missing. And it further illuminates the lack of communication from the local entity since then, with the only paper being an advertisement of lease rates on new vehicles that was received on June 12, 2007.

It is obvious that Mr. Tom Tellepson does not care about customer service - from the way he runs his dealership to the way he does not return calls, and does not return letters. It's a wonder he sells any cars at all.

1 comment:

in24hours said...
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