The month of May ends still awaiting response from corporate GM. Saturn of Manassas is also silent, and their return-receipt green card has not yet been received. (That should have been in my hands on Tuesday with local mail delivery)
(Also posted earlier on the day on relantel.net)
In addition, Saturn has made it clear they do not care about customer service and customer satisfaction. They have also made clear they have no intention to respond in a like manner to my 4 page letter that was delivered a week ago by FedEx.