USPS shows Saturn of Manassas received letter on May 29

Although the green return-receipt card has not yet been received near three weeks later, a check of USPS's system shows:

Label/Receipt Number: 7179 9941 7650 0902 0749

Detailed Results:
Delivered, May 29, 2007, 12:02 pm, MANASSAS, VA 20109
Acceptance (APC), May 25, 2007, 9:30 am, FAIRFAX, VA 22030

So it does not appear they refused the mail delivery, but one has to wonder why the return receipts from Detroit arrived two weeks ago, yet the local one is still missing. And it further illuminates the lack of communication from the local entity since then, with the only paper being an advertisement of lease rates on new vehicles that was received on June 12, 2007.

It is obvious that Mr. Tom Tellepson does not care about customer service - from the way he runs his dealership to the way he does not return calls, and does not return letters. It's a wonder he sells any cars at all.

Day 59 - more silence

In what is becoming a broken record... Day 59 finds more silence from GM and Saturn..

Day 58

Thursday brings silence in the mail yet again...

Day 56, silence again

Day 56 brings yet more silence from Saturn, GM and Saturn of Manassas - still no green return-receipt card from Saturn of Manassas for a certified letter they received on May 26, 2007.

The gall of Saturn on Day 55

Saturn of Manassas has continued their bombardment of large postcard advertisements aimed at selling new Saturns - yet they can't be troubled enough to respond to our certified letter, delivered May 26, 2007. The postcard is the first contact with Saturn of Manassas of any kind since a brief phone call from the Service Clerk on Wednesday, May 16, 2007. And it is perhaps more insulting that they continue to send advertisements, but they have done everything possible to deter us from buying another Saturn.

Day 53 - silence

Saturday, June 9th, 2007's USPS delivery came and went with nothing from GM or Saturn, and Saturn of Manassas's green return-receipt card is still AWOL...

Day 52 - silent again

Friday June 8, 2007 marks 52 days since the timing chain failed on the L200 in Richmond. It also marks 15 days since the General Manager of Saturn Corporation received a lengthy letter by Fedex, with no response. Still no green return-receipt card from Saturn of Manassas, likely first attempted to be delivered to them on Saturday, May 26, 2007. Nothing as yet out of GM in Detroit either - it has been 10 days since they received their copies of the Saturn letter.